Privacy Policy
Introduction
As an organization carrying on business throughout Canada, Nexus Performance Centre and data security practices are designed to comply with all applicable bylaws, legislation and regulations.
Purpose and Scope
Nexus Performance Centre knows that our customers care how information about them is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Policy explains the treatment of personal information that we collect, use or disclose when you use our products and services.
What is Personal Information?
Personal Information means information about an identifiable individual, other than an individual’s business or employment contact information, such as name, title, business address and business telephone number. Personal Information used by Nexus Performance Centre may include:
• Name
• Address
• Phone Number
• Email Address
• Payment Information (Credit Card / Banking Information)
How we use your Information
Nexus Performance Centre only collects and stores Personal Information necessary for maintaining relationships with our customers, clients and associates. This information is collected to ensure we can:
- Process and collect payments for the services Nexus Performance Centre provides to you
- Appropriately identify you for transactions and communications between Nexus Performance Centre and you
- Protect both Nexus Performance Centre and you from errors or fraud
- Comply with legal and regulatory requirements.
- Nexus Performance Centre will only use the information collected for the purposes specified during the collection process identified in this Policy or as authorized by law. Should Nexus Performance Centre require your information for purposes other than those specified during collection or as permitted by this Policy, we will seek your consent where required, or a notification will be provided to you prior to the new use.
Our Responsibilities
Nexus Performance Centre responsibilities to our clients and customers include the following:
Accountability
Nexus Performance Centre is responsible for all Personal Information it collects or otherwise receives during the entire life cycle of that information up until its destruction. This accountability extends to third parties to whom Nexus Performance Centre discloses the same information for business purposes.
Consent
Nexus Performance Centre will only collect, use or disclose your Personal Information as set out in this Policy except where otherwise permitted or required by law. Should you wish to withdraw your consent to the use of your Personal Information, please contact Nexus Performance Centre management.
Limited Collection
Nexus Performance Centre will only collect Personal Information necessary for the purposes specified for that transaction, for other reasonable business purposes as contemplated by this Policy or as authorized by law.
Limited Use, Disclosure and Retention
Nexus Performance Centre will only use the Personal Information as specified during the collection process to conduct the related business transaction, for other reasonable business purposes, or as authorized by law. Nexus Performance Centre may disclose your Personal Information to third parties that are directly involved with the processing or storage of that Personal Information, for specified business purposes such as payment processing, unless otherwise prescribed by law. Nexus Performance Centre does not sell or trade Personal Information to third parties. Nexus Performance Centre only retains Personal Information for as long as reasonably needed for business purposes and as authorized by law.
Accuracy
Nexus Performance Centre will attempt to ensure the Personal Information we maintain about you is accurate and up to date to most efficiently provide services to you without interruption. Should you believe the information is inaccurate or incorrect, please contact Nexus Performance Centre with your corrections.
Safeguards
Nexus Performance Centre commits to providing sufficient safeguards and controls to ensure your data’s security is maintained in both paper and electronic format. Nexus Performance Centre will take reasonable measures to protect your Personal Information from unauthorized access, use, disclosure, duplication, and modification while under our control. When Nexus Performance Centre no longer requires the use of your Personal Information, Nexus Performance Centre will take reasonable measures to securely destroy the data.
Individual Access
You have the ability to access your Personal Information held by Nexus Performance Centre or third parties providing services to Nexus Performance Centre. If you would like to know the information about you that Nexus Performance Centre holds, please submit a request to Nexus Performance Centre Management either via phone or Email. Once received, Nexus Management will review the request and respond.
Please note that there are situations where Nexus Performance Centre may not be able to release your Personal Information in certain formats. For instance, security reasons or potential infringement on the Privacy rights of others may sometimes prohibit the disclosure of your Personal Information.
Openness
Nexus Performance Centre will always do its best to ensure our privacy practices are open and transparent to all interested parties. Any questions as to our practices can be directed in writing to Management. All concerns will be investigated and the results communicated to you once complete.
Our Commitment
Nexus Performance Centre Privacy Policy is in place to help our customers and clients understand how their Personal Information is used and protected and we want to ensure you’re satisfied with these practices by providing as much information about them and providing a conduit to open discussion. Please contact Nexus Performance Centre with any questions or concerns you may have. If it becomes necessary for us to change our Privacy Policy, we will provide advance notice via our website and take such further additional measures as are reasonably necessary to communicate the change to those who may be affected by it.
Thank you for your interest in Nexus Performance Centre
